VPNCity review: A new service with a good price

It’s not unusual for a VPN service to initially start out with a basic feature set. The company shoots for solid speeds, a good country count, and a growing number of servers, adding extra features and services over time.

VPNCity is one such service that fits this profile. Think Huge Ltd.—a technology company that specializes in online services for foreign exchange markets—began VPNCity around a year ago with enough of the basics to appeal to most users: It offers Netflix compatibility, a no-logs policy, and enough bandwidth and DDos protection for gamers.

Note: This review is part of our best VPNs roundup. Go there for details about competing products and how we tested them.

Security, software, servers, and speed

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VPNCity with an active connection.

VPNCity uses the OpenVPN protocol, with data encryption handled by AES-256-CBC, data authentication is SHA512, and the handshake is over TLSv1.2.

VPNCity is officially based in Hong Kong, as is Think Huge. At least that’s where the company’s offices are located. As usual the team works remotely in countries around the world. The founder and director of Think Huge is Nick McDonald who is based in Australia.

If you want to watch U.S. Netflix from overseas or when you’re hooked up to open Wi-Fi, VPNCity can help you do that. It will also work with other streaming services that aren’t actively trying to stymie VPN users such as Disney Plus.

VPNCity allows up to 12 simultaneous connections, which is very good considering most services set the limit at 10.

When you launch the service’s macOS app you get a single pane interface that parallels the mobile app. It has a simple connect button taking up a good chunk of the window, and a location button below that.

There’s also a mobile-style tab bar at the bottom for switching between the home screen, the full location list, a favorites screen, and settings. When you’re connected to a VPN server the app turns green, and a timer shows how long you’ve been connected. In addition to the app, a VPNCity icon in the status menu area hosts options to disconnect, choose a different location, or quit the app.