From day one, we have called for the immediate release of all the hostages, and for access to them. We have continuously requested information on them and their current health condition. We haven´t stopped doing so and will continue as long as it takes.
But we are not the ones making the decision and creating the conditions for access to materialize. We wish we had that power, but we don´t. We have facilitated two release operations and we are relieved that four persons were reunited with their loved ones. But it is not enough, we have repeatedly confirmed our readiness to facilitate the release of all hostages. For that, parties need to agree among themselves. If that does not happen, the ICRC cannot take action.
Below are some answers to common questions we received. We will continue to update this document as needed.
For families of the hostages, our hotline is available.
Please call us at 03 524 5286, for contact in Hebrew and English, or + 972 3 5245286 if you are calling from abroad.
For contact in Arabic, please call 08 283 2400.
We treat each individual case with utmost importance.
Source : Icrc