OpenAI Wants AI to Help Humans Train AI

One of the key ingredients that made ChatGPT a ripsnorting success was an army of human trainers who gave the artificial intelligence model behind the bot guidance on what constitutes good and bad outputs. OpenAI now says that adding even more AI into the mix—to help assist human trainers—could help make AI helpers smarter and more reliable.

In developing ChatGPT, OpenAI pioneered the use of reinforcement learning with human feedback, or RLHF. This technique uses input from human testers to fine-tune an AI model so that its output is judged to be more coherent, less objectionable, and more accurate. The ratings the trainers give feed into an algorithm that drives the model’s behavior. The technique has proven crucial both to making chatbots more reliable and useful and preventing them from misbehaving.

“RLHF does work very well, but it has some key limitations,” says Nat McAleese, a researcher at OpenAI involved with the new work. For one thing, human feedback can be inconsistent. For another it can be difficult for even skilled humans to rate extremely complex outputs, such as sophisticated software code. The process can also optimize a model to produce output that seems convincing rather than actually being accurate.

OpenAI developed a new model by fine-tuning its most powerful offering, GPT-4, to assist human trainers tasked with assessing code. The company found that the new model, dubbed CriticGPT, could catch bugs that humans missed, and that human judges found its critiques of code to be better 63 percent of the time. OpenAI will look at extending the approach to areas beyond code in the future.

“We’re starting work to integrate this technique into our RLHF chat stack,” McAleese says. He notes that the approach is imperfect, since CriticGPT can also make mistakes by hallucinating, but he adds that the technique could help make OpenAI’s models as well as tools like ChatGPT more accurate by reducing errors in human training. He adds that it might also prove crucial in helping AI models become much smarter, because it may allow humans to help train an AI that exceeds their own abilities. “And as models continue to get better and better, we suspect that people will need more help,” McAleese says.

Source : Wired